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• AFCA Upholds Policyholder's Income Protection Benefits Against Zurich

  The Australian Financial Complaints Authority (AFCA) has recently ruled against Zurich Insurance, instructing the insurer to maintain the current income protection benefits for a policyholder after an 11-year delay in proposing a reduction. This decision underscores the critical importance of timely and transparent communication between insurers and their clients.

• Neos Recognized as Leading Income Protection Insurer in 2025

  In the 2025 Life Insurance Awards presented by Money Magazine, Neos has been honored as the top provider in the Income Protection Insurance category. This accolade reflects Neos's commitment to delivering comprehensive and reliable income protection solutions to Australians.

• TAL's Health Sense Plus Now Covers Income Protection Policies

  In a significant development for policyholders, TAL has expanded its Health Sense Plus program to encompass income protection (IP) policies. This initiative, effective from August 8, 2025, aims to incentivise proactive health management by offering premium discounts to clients who engage in preventative health checks.

• Surge in Mental Health Claims Puts Pressure on Australia's Insurance Industry

  Australia's insurance sector is facing unprecedented challenges as mental health conditions have become the leading cause of total and permanent disability (TPD) claims. Recent data from the Council of Australian Life Insurers (CALI) reveals that mental health issues now account for nearly one-third of all TPD claims paid out.

• Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums

  Shine Lawyers has initiated class action proceedings in the Federal Court against Rest Superannuation, alleging that the fund wrongfully deducted income protection premiums from members' accounts between December 2008 and June 2019. The lawsuit claims that up to 500,000 Rest members may have been affected by these deductions.

• TAL's Health Sense Plus Now Covers Income Protection Policies

  In a strategic move to enhance the value of its offerings, TAL has announced the expansion of its Health Sense Plus program to encompass income protection insurance. This initiative, effective from 8 August 2025, aims to incentivise proactive health management among policyholders by providing premium discounts.

• Rising Mental Health Claims Reshape Australia's Insurance Landscape

  Australia's insurance sector is experiencing a significant shift as mental health conditions become the predominant cause of total and permanent disability (TPD) claims.

• APRA Calls for Reforms in Income Protection Insurance Sector

  The Australian Prudential Regulation Authority (APRA) has raised concerns about the sustainability of income protection insurance, following industry losses amounting to $2.5 billion over five years. APRA has urged life insurers to implement reforms to enhance the viability of these products and ensure they continue to meet policyholders' needs.

• TAL's Health Sense Plus Now Covers Income Protection Policies

  In a significant development for policyholders, TAL has expanded its Health Sense Plus program to encompass income protection (IP) policies. This initiative, effective from August 8, 2025, aims to incentivise proactive health management by offering premium discounts to clients who engage in preventative health checks.

• New Legislation Prohibits Life Insurers from Using Genetic Test Results

  The Australian government has enacted legislation prohibiting life insurers from using the results of genetic tests to refuse coverage or increase premiums. This landmark decision aims to eliminate genetic discrimination and encourage individuals to undergo potentially life-saving genetic testing without fear of financial repercussions.

• Calls for Super Funds to Accelerate Mental Health Insurance Claims Processing

  Consumer advocates are raising concerns over significant delays in processing mental health-related insurance claims by Australian superannuation funds. As mental health conditions become a leading cause of total and permanent disability (TPD) claims, the efficiency of claim processing has come under scrutiny.

• Australian Super's Claim Delays Raise Concerns Among Members

  Australian Super, one of the nation's largest superannuation funds, is facing criticism over significant delays in processing insurance claims, particularly those related to income protection and total and permanent disability (TPD). Members have reported prolonged waiting periods, leading to financial hardships and uncertainty.

• Australian Life Insurers Report Significant Profit Increase in June 2025 Quarter

  The Australian life insurance sector has reported a substantial after-tax profit of $360 million for the June 2025 quarter, marking a significant increase from the $116 million recorded in the same period the previous year.

• Rising Mental Health Claims Impact Australian Life Insurance Industry

  The Australian life insurance industry is witnessing a significant surge in mental health-related claims, reflecting broader societal challenges and increasing awareness of mental health issues. AIA Australia, a leading life insurer, has reported that mental health claims now account for 23% of its total claims, up from 15% in 2014.

• Decline in Australian Life and Income Protection Insurance Premiums

  Recent data indicates a notable decline in life and income protection insurance premiums across Australia, providing consumers with more affordable coverage options. According to the latest Direct Life Insurance Report from Rainmaker Information, direct life premiums have decreased by 7% since 2024.

• Australian Life Insurance Premiums Set for 1.7% Growth in 2025

  According to a recent report by Swiss Re, Australia's life insurance market is projected to experience a 1.7% real growth in premiums in 2025. This anticipated increase is attributed to easing cost-of-living pressures and the repricing of disability income policies.

• TAL's Health Sense Plus Now Covers Income Protection Policies

  In a significant development for policyholders, TAL has expanded its Health Sense Plus program to encompass income protection (IP) policies. This initiative, effective from August 8, 2025, aims to incentivize proactive health management by offering premium discounts to clients who engage in preventive health checks.

• Rising Mental Health Claims Reshape Australia's Insurance Landscape

  The Australian insurance industry is witnessing a significant shift as mental health conditions have become the leading cause of total and permanent disability (TPD) claims.

• Australian General Insurers Achieve $6 Billion Profit Amid Fewer Natural Disasters

  In a remarkable turnaround, Australian general insurers have reported a combined profit of $6.1 billion over the past year. This substantial increase is attributed to a period of relative calm in natural catastrophes and robust investment returns.

• Australian Life Insurers Under Review for Mental Health Exclusion Practices

  Recent findings have revealed that certain Australian life insurers continue to implement blanket exclusions for mental health conditions, a practice that contravenes the industry's code of practice. This has raised significant concerns about the fairness and legality of such exclusions.

• Surge in Mental Health Claims Reshapes Australia's Insurance Landscape

  Australia's insurance industry is experiencing a significant shift as mental health conditions have become the leading cause of total and permanent disability (TPD) claims.

• Australian Insurance Premiums See Notable Decrease

  Recent data indicates a notable decline in life and income protection insurance premiums across Australia, providing consumers with more affordable coverage options. According to the latest Direct Life Insurance Report from Rainmaker Information, direct life premiums have decreased by 7% since 2024.

• TAL's Health Sense Plus Now Covers Income Protection Policies

  In a significant development for policyholders, TAL has expanded its Health Sense Plus program to encompass income protection (IP) policies. This initiative, effective from August 8, 2025, aims to incentivise proactive health management by offering premium discounts to clients who engage in preventative health checks.

• Decline in Life and Income Protection Insurance Premiums Benefits Australians

  Recent data indicates a notable decline in life and income protection insurance premiums across Australia, providing consumers with more affordable coverage options. According to the latest Direct Life Insurance Report from Rainmaker Information, direct life premiums have decreased by 7% since 2024.

• TAL's Health Sense Plus Now Covers Income Protection Policies

  In a significant development for policyholders, TAL has expanded its Health Sense Plus program to encompass income protection (IP) policies. This initiative, effective from August 8, 2025, aims to incentivise proactive health management by offering premium discounts to clients who engage in preventative health checks.

• AFCA Criticises TAL for Unfair Termination of Income Protection Benefits

  The Australian Financial Complaints Authority (AFCA) has recently ruled against TAL, a prominent life insurer, for terminating a policyholder's income protection benefits without prior notice. This decision underscores the critical importance of procedural fairness in the management of insurance claims.

• Actuaries Institute Highlights Financial Strain of Mental Illness on Insurance Systems

  The Actuaries Institute has issued a call for immediate action to address the escalating financial strain that mental illness is placing on Australia's insurance and compensation systems.

• Fitch Ratings Anticipates Continued Premium Increases in Australian Insurance Sector

  Fitch Ratings has projected that Australian insurers will continue to implement premium increases, with gross written premiums expected to grow by mid to high single digits. This forecast is driven by the need to offset rising claims and increased allowances for natural hazards.

• TelstraSuper Announces Decrease in Income Protection Insurance Premiums

  TelstraSuper, a profit-for-member superannuation fund, has announced a substantial decrease in income protection insurance premiums for its members. Effective from 1 July 2023, members can expect reductions ranging from 11.5% to 30%, following a comprehensive review of the fund's insurance pricing.

• Australian Income Protection Insurance Sales Experience Downturn

  Recent data from Plan For Life indicates a sharp decline in individual income protection insurance sales in Australia, with new risk income sales experiencing an 8.3% downturn in the year ending September 2024. This contrasts with previous periods of growth, highlighting shifting dynamics within the insurance market.

• Surge in Mental Health Claims Reshapes Australia's Insurance Landscape

  Australia's insurance industry is experiencing a significant shift as mental health conditions have become the leading cause of total and permanent disability (TPD) claims.

• Australian Super's Claim Delays Raise Concerns Among Members

  Australian Super, one of the nation's largest superannuation funds, is facing criticism over significant delays in processing insurance claims, particularly those related to income protection and total and permanent disability (TPD). Members have reported prolonged waiting periods, leading to financial hardships and uncertainty.

• New Legislation Prohibits Life Insurers from Using Genetic Test Results

  The Australian government has enacted legislation prohibiting life insurers from using the results of genetic tests to refuse coverage or increase premiums. This landmark decision aims to eliminate genetic discrimination and encourage individuals to undergo potentially life-saving genetic testing without fear of financial repercussions.

• TAL's $4.7 Billion Payout Reflects Rising Insurance Claims in Australia

  Leading Australian life insurer TAL has reported a substantial $4.7 billion in life insurance claims paid over the 12 months ending March 31, 2025. This figure underscores the significant role life insurers play in providing financial support to Australians during challenging times.

• Encompass Protection Recognized as Best Income Protection Provider in 2025

  Encompass Protection has been honored with the Income Protection Insurance Award at the 2025 Money Magazine Life Insurance Awards. This accolade reflects the company's commitment to providing exceptional coverage and service to Australians seeking income protection solutions.

• Rising Mental Health Claims Reshape Australia's Insurance Landscape

  Australia's insurance sector is experiencing a significant shift as mental health conditions become the predominant cause of total and permanent disability (TPD) claims.

• Surge in Mental Health Claims Puts Pressure on Australia's Insurance Industry

  Australia's life insurance sector is facing unprecedented challenges as mental health conditions have become the leading cause of total and permanent disability (TPD) claims. Recent data from the Council of Australian Life Insurers (CALI) reveals that mental health issues now account for nearly one-third of all TPD claims paid out.

• Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums

  Shine Lawyers has initiated class action proceedings in the Federal Court against Rest Superannuation, alleging that the fund wrongfully deducted income protection premiums from members' accounts between December 2008 and June 2019. The lawsuit claims that up to 500,000 Rest members may have been affected by these deductions.

Read our Articles

• Everything You Need to Know About Waiting Periods and Income Protection Benefits

  Income protection insurance is a crucial financial product designed to secure a portion of your income if you're unable to work due to illness or injury. This type of insurance acts as a financial safety net, ensuring that you can maintain your lifestyle and meet essential expenses while recovering.

• 5 Common Misconceptions About Income Protection Insurance in Australia

  Income protection insurance is a vital safety net for many Australians, offering financial stability when unexpected circumstances like illness or injury occur. Despite its importance, there are numerous misconceptions surrounding this type of insurance, leading to confusion and inadequate coverage among consumers.

• The Importance of Disability Insurance in a Freelancing World

  Freelancing in Australia has witnessed exponential growth over the past few years. With the rise of the gig economy, more individuals are enjoying the flexibility and independence that come with being their own boss.

• Understanding Income Replacement Benefits: A Complete Guide for Australians

  Income replacement benefits are designed to provide financial support when you're unable to earn a salary due to illness or injury. They act as a safety net, ensuring you can maintain your lifestyle and meet ongoing expenses during unexpected interruptions.

• Income Protection vs. Life Insurance: Tax Differences You Should Consider

  Have you ever wondered how income protection insurance can affect your taxes? It's an often-overlooked aspect of managing your finances that could make a substantial difference. Understanding your insurance options is crucial in making informed decisions that benefit your long-term financial health.

• Tax Deductions and Income Protection: Maximizing Your Benefits

  When life throws unexpected health challenges your way, having a solid plan to protect your income is crucial. Income protection insurance is designed to provide financial support if you're unable to work due to illness or injury, allowing you to focus on recovery without the added stress of financial burden.

• How to Protect Your Income During Health Setbacks: A Complete Guide

  Income protection is a crucial safety net for Australians, offering financial security when health setbacks strike. This type of insurance ensures that you continue to receive a portion of your income if illness or injury prevents you from working.

• Understanding Your Policy: Key Terms That Impact Your Insurance Claim Outcome

  Welcome to the beginning of your journey through the maze of insurance policy terms and conditions. For many Australians, navigating through an insurance policy can be as daunting as trying to understand a legal document. That's because, in a way, it is one.

• Busting the Myth That Income Protection is Only for Physical Injuries

  To all the self-employed Australians! You're the backbone of our economy, recognized for your entrepreneurial spirit and abilities to navigate the unique challenges of managing your own business. Yet, with great freedom comes great responsibility, particularly when it comes to securing your financial well-being.

• Breaking Down the Barriers: Understanding Income Protection for Self-Employed Aussies

  Hello to all the self-employed Aussies out there! Embarking on the journey of self-employment brings with it a unique set of challenges and freedoms. One area we often overlook is the need for a solid financial safety net, customized to our varied incomes and work lifecycles.

• Dispelling the Myths: Why Income Protection is More Accessible Than You Think

  Income protection insurance serves as a financial safety net, designed to support individuals in the event that they are unable to work due to illness or injury.

• Avoiding Overinsurance: How to Choose Adequate Coverage Without Wasting Money

  Income protection insurance is a key component of financial planning that safeguards your earning potential in the untimely event of illness or injury. In Australia, it reassures individuals that their most valuable asset, the ability to earn, is shielded against unforeseen circumstances.

• Understanding the Tax Benefits of Income Protection Insurance in Australia

  Income protection insurance is a crucial safeguard for many Australians, designed to provide financial stability in the event that you are unable to work due to illness or injury.

• Making Sense of Income Protection Insurance: A Must-Read Comparison for Australians

  When life throws unexpected challenges our way, the assurance of financial stability can be a beacon of hope amidst the uncertainty. For many Australians, income protection insurance is that beacon, safeguarding their livelihood and providing a crucial safety net when they need it most.

• What Australians Need to Know Before Choosing an Income Protection Plan

  Income protection insurance is a critical safety net for Australians, offering financial security in the event that one is unable to work due to illness or injury.

• The Myth of Unaffordability: How to Find Value in Income Insurance Policies

  Income protection insurance is often surrounded by the myth of being unaffordable, deterring many Australians from safeguarding their most valuable asset—their ability to earn. This introduction aims to address this misconception head on, revealing the real value that income insurance policies can provide.

• Important Tips to Streamline Your Income Protection Claim in Australia

  In today's unpredictable world, securing your financial future is more important than ever. Income protection insurance plays a pivotal role for working Australians by providing a safety net in case illness or injury prevents you from earning an income.

• Benefit and Wailting Periods: Choosing the Right Combination for Maximum Protection and Value

  In Australia, income protection insurance stands as a vital safeguard for professionals, ensuring security during times of unexpected illness or injury. It acts as a financial buffer, providing a percentage of your regular income, so you can maintain your lifestyle without the stress of lost earnings.

• Self-Employed? Here's How to Determine Your Income Insurance Coverage Needs

  In recent times, the allure of being your own boss has led to a significant shift towards self-employment in Australia. This growing trend reflects a desire for greater flexibility and autonomy in one's career.

• Decoding the Fine Print: What to Look out for in Your Income Protection Policy

  Income protection insurance serves as a vital safety net for Australian workers, ensuring financial stability in the face of unexpected illness or injury.

• Maximizing Your Income Protection Payout: Tips and Strategies

  In the realm of personal finance, security is a cornerstone that cannot be overlooked, and this is where income protection insurance steps in. For Australians, the peace of mind that comes with knowing you're covered against loss of income due to illness or injury is invaluable.