Income Protection Insurance Australia :: News
SHARE

Share this news item!

Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums

Examining the Implications for Superannuation Members and the Industry

Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Shine Lawyers has initiated class action proceedings in the Federal Court against Rest Superannuation, alleging that the fund wrongfully deducted income protection premiums from members' accounts between December 2008 and June 2019.
The lawsuit claims that up to 500,000 Rest members may have been affected by these deductions.

The core of the allegation is that Rest Super enrolled new members into income protection insurance by default, without their active consent. Additionally, the claim asserts that when members did not make any contributions to their Rest account for 13 continuous months or more, the default income protection insurance policy did not provide the member with any coverage. Furthermore, when members held multiple income protection insurance policies simultaneously, the Rest income protection policy provided little to no coverage.

Hadi Boustani, Practice Leader at Shine Lawyers, stated, "This class action alleges that between December 2008 and June 2019, Rest Superannuation signed up new members to income protection insurance by default, without the member actively choosing to sign up to the policy."

For superannuation members, this case highlights the importance of regularly reviewing account statements and understanding the insurance components within their super funds. Unauthorised deductions can significantly impact retirement savings over time.

From an industry perspective, the lawsuit underscores the need for transparency and informed consent in the administration of default insurance policies within superannuation funds. Ensuring that members are fully aware of and agree to any insurance coverage and associated premiums is crucial to maintaining trust and compliance within the sector.

As the case progresses, it may set a precedent for how superannuation funds manage default insurance policies and the necessity of obtaining explicit member consent. Members concerned about their accounts should consult with financial advisers or legal professionals to understand their rights and potential courses of action.

In summary, the class action against Rest Super serves as a critical reminder for both superannuation funds and their members to prioritise transparency and informed decision-making regarding insurance coverage and associated costs.

Published:Wednesday, 4th Feb 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

New APRA Data Reinforces the Need to Review Income Protection Cover
New APRA Data Reinforces the Need to Review Income Protection Cover
29 Jul 2026: Paige Estritori
APRA’s latest life insurance performance data has put income protection back under the spotlight, with disability income products continuing to be one of the more closely watched areas of the sector. While the broader life insurance industry has been showing signs of improved stability, the update reinforces that policies designed to replace income after illness or injury remain sensitive to claims experience, pricing, and changing work and health trends. - read more
AFCA Decision Highlights Limits on Recovering Income Protection Payments
AFCA Decision Highlights Limits on Recovering Income Protection Payments
22 Jul 2026: Paige Estritori
A new Australian Financial Complaints Authority decision has offered an important reminder for anyone relying on income protection insurance through work or super: once benefits have been paid, an insurer generally needs a strong and clearly evidenced basis before asking for that money back. - read more
Why Commission Earners Should Check Their Income Protection Wording
Why Commission Earners Should Check Their Income Protection Wording
15 Jul 2026: Paige Estritori
A recent Australian Financial Complaints Authority decision has put an important issue in focus for sales staff, recruiters, account managers and other workers whose income depends partly on commission. The dispute involved a policyholder covered under an employer’s group income protection arrangement with MetLife. After a work-related mental health injury, he claimed on the policy, but his commission earnings were left out when his pre-disability income was calculated. - read more
What the Life Code Review Could Mean for Mental Health Claims
What the Life Code Review Could Mean for Mental Health Claims
08 Jul 2026: Paige Estritori
The latest review of the Life Insurance Code of Practice has put mental health cover at the centre of the national conversation about life insurance, disability insurance and income protection. Independent reviewer Peter Kell has completed his final report, outlining 85 recommendations aimed at improving customer protections, claims handling, communication, vulnerability support and the enforceability of the Code. - read more
Cancer Claim Decision Shows Why Policy Wording Matters
Cancer Claim Decision Shows Why Policy Wording Matters
01 Jul 2026: Paige Estritori
A new Australian Financial Complaints Authority decision has underlined a point that is easy to overlook when buying personal insurance: a serious diagnosis does not always mean a policy benefit will be payable. The ruling, reported on 29 June 2026, involved a claimant who sought benefits after being diagnosed with high-grade urothelial carcinoma of the bladder. Although the illness was serious and required treatment, AFCA found the insurer was entitled to rely on the specific wording of the policy. - read more
Claims Delays Put Life Insurance Service Standards in Focus
Claims Delays Put Life Insurance Service Standards in Focus
24 Jun 2026: Paige Estritori
A recent sanction against an unnamed life insurer has put claims handling back under the spotlight, particularly for Australians who rely on personal insurance as a financial safety net. The Life Insurance Code Compliance Committee found that the insurer failed to request required information from claimants at the earliest available opportunity, contributing to significant delays for some customers waiting on claim decisions. - read more


Life Insurance Articles

Maximizing Your Income Protection Payout: Tips and Strategies
Maximizing Your Income Protection Payout: Tips and Strategies
In the realm of personal finance, security is a cornerstone that cannot be overlooked, and this is where income protection insurance steps in. For Australians, the peace of mind that comes with knowing you're covered against loss of income due to illness or injury is invaluable. This form of coverage acts as a financial safety net, ensuring that life's unexpected twists do not leave you in a lurch. - read more
Self-Employed? Here's How to Determine Your Income Insurance Coverage Needs
Self-Employed? Here's How to Determine Your Income Insurance Coverage Needs
In recent times, the allure of being your own boss has led to a significant shift towards self-employment in Australia. This growing trend reflects a desire for greater flexibility and autonomy in one's career. However, amidst this independence lie uncertainties and financial risks unique to those who venture out on their own. - read more
Important Tips to Streamline Your Income Protection Claim in Australia
Important Tips to Streamline Your Income Protection Claim in Australia
In today's unpredictable world, securing your financial future is more important than ever. Income protection insurance plays a pivotal role for working Australians by providing a safety net in case illness or injury prevents you from earning an income. As an essential part of your overall financial planning, understanding income protection is crucial for peace of mind and stability. - read more
5 Common Misconceptions About Income Protection Insurance in Australia
5 Common Misconceptions About Income Protection Insurance in Australia
Income protection insurance is a vital safety net for many Australians, offering financial stability when unexpected circumstances like illness or injury occur. Despite its importance, there are numerous misconceptions surrounding this type of insurance, leading to confusion and inadequate coverage among consumers. - read more
What Australians Need to Know Before Choosing an Income Protection Plan
What Australians Need to Know Before Choosing an Income Protection Plan
Income protection insurance is a critical safety net for Australians, offering financial security in the event that one is unable to work due to illness or injury. The peace of mind it brings cannot be overstated, as it ensures that individuals and their families can maintain their standard of living even when the unexpected happens. - read more
Understanding Your Policy: Key Terms That Impact Your Insurance Claim Outcome
Understanding Your Policy: Key Terms That Impact Your Insurance Claim Outcome
Welcome to the beginning of your journey through the maze of insurance policy terms and conditions. For many Australians, navigating through an insurance policy can be as daunting as trying to understand a legal document. That's because, in a way, it is one. This section is designed to set the foundation for a comprehensive understanding of the key terms that impact your insurance claim outcomes. - read more


Start Here !
disability protection
Apply now for your free Insurance assessment and price comparisons!

Start Here:

Cover Type:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.

All quotes are provided free and without obligation. We respect your privacy.

Knowledgebase
Actuary:
A professional who analyzes the financial costs of risk and uncertainty using mathematics, statistics, and financial theory.