Income Protection Insurance Australia

Australia's premier online income protection insurance resource

Income Protection Insurance Australia :: News

Share this news item!

icare Under Investigation for Workers’ Compensation Underpayments

NSW state insurer, icare, has uncovered approximately 9,400 workers' compensation claims that might have been underpaid due to omitted inflation adjustments.

The identification of these potential discrepancies is part of a wider industry review initiated by the State Insurance Regulatory Authority (SIRA).

The scrutiny extends back to claims from October 2012, covering decisions made on worker weekly payments by the Workers Compensation Commission, which was succeeded by the Personal Injury Commission in March 2021. This shift marked a change in the dispute resolution body for such claims.

SIRA has mandated a comprehensive review of these compensation claims, specifically assessing whether past payments should be adjusted for inflation, a directive it issued to icare on August 12. The review process is ongoing, as confirmed by a SIRA spokesperson.

In response, icare has confirmed that its teams, alongside claims service providers, are proactively identifying claims that require reassessment and are reaching out to affected workers. The insurer is also committed to enhancing its claims processing procedures to ensure accurate and fair compensation and introduces regular audits to bolster accuracy and transparency.

The initiative to correct these potential underpayments represents an effort to rebuild trust and ensure compliance with compensation entitlements under the current economic conditions.

Published:Tuesday, 7th Oct 2025
Source: Paige Estritori

Share this news item:

Insurance News

Rising Mental Health Claims Reshape Australia's Insurance Landscape

07 Oct 2025: Paige Estritori

Australia's insurance sector is experiencing a significant shift as mental health conditions become the predominant cause of total and permanent disability (TPD) claims. Recent data from the Council of Australian Life Insurers (CALI) indicates that mental health issues now account for nearly one-third of all TPD claims, marking a substantial change in the industry's claim patterns. - read more

ASIC Initiates Legal Proceedings Against Australian Super for Claim Delays

07 Oct 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has commenced legal action against Australian Super, the nation's largest superannuation fund, alleging significant delays in processing death benefit claims. The regulator contends that between July 2019 and October 2024, Australian Super failed to handle nearly 7,000 claims efficiently, with some delays extending up to four years. - read more

ASIC Files Lawsuit Against QBE Insurance for Misleading Discount Practices

07 Oct 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has initiated legal proceedings against QBE Insurance, alleging that the insurer misled more than 500,000 customers about pricing discounts over a five-year period. The regulator claims that between July 2017 and September 2022, QBE used a pricing model that reduced the discounts customers were promised, affecting retirees, loyal customers, shareholders, and those with multiple policies or claims-free histories. - read more

Surge in Mental Health Claims Puts Pressure on Australia's Insurance Industry

29 Sep 2025: Paige Estritori

Australia's life insurance sector is facing unprecedented challenges as mental health conditions have become the leading cause of total and permanent disability (TPD) claims. Recent data from the Council of Australian Life Insurers (CALI) reveals that mental health issues now account for nearly one-third of all TPD claims paid out. - read more

Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums

29 Sep 2025: Paige Estritori

Shine Lawyers has initiated class action proceedings in the Federal Court against Rest Superannuation, alleging that the fund wrongfully deducted income protection premiums from members' accounts between December 2008 and June 2019. The lawsuit claims that up to 500,000 Rest members may have been affected by these deductions. - read more

Click for more Insurance News

Life Insurance Articles

Tax Deductions and Income Protection: Maximizing Your Benefits

When life throws unexpected health challenges your way, having a solid plan to protect your income is crucial. Income protection insurance is designed to provide financial support if you're unable to work due to illness or injury, allowing you to focus on recovery without the added stress of financial burden. - read more

Dispelling the Myths: Why Income Protection is More Accessible Than You Think

Income protection insurance serves as a financial safety net, designed to support individuals in the event that they are unable to work due to illness or injury. The significance of this type of insurance lies in its ability to provide a continuation of income during tough times, ensuring that one's financial responsibilities are taken care of. - read more

Breaking Down the Barriers: Understanding Income Protection for Self-Employed Aussies

Hello to all the self-employed Aussies out there! Embarking on the journey of self-employment brings with it a unique set of challenges and freedoms. One area we often overlook is the need for a solid financial safety net, customized to our varied incomes and work lifecycles. That's where income protection insurance steps in as a critical component for ensuring financial stability. - read more

What Australians Need to Know Before Choosing an Income Protection Plan

Income protection insurance is a critical safety net for Australians, offering financial security in the event that one is unable to work due to illness or injury. The peace of mind it brings cannot be overstated, as it ensures that individuals and their families can maintain their standard of living even when the unexpected happens. - read more

Making Sense of Income Protection Insurance: A Must-Read Comparison for Australians

When life throws unexpected challenges our way, the assurance of financial stability can be a beacon of hope amidst the uncertainty. For many Australians, income protection insurance is that beacon, safeguarding their livelihood and providing a crucial safety net when they need it most. It's more than just a policy; it's a strategic step towards longer-term peace of mind. - read more

The Myth of Unaffordability: How to Find Value in Income Insurance Policies

Income protection insurance is often surrounded by the myth of being unaffordable, deterring many Australians from safeguarding their most valuable asset—their ability to earn. This introduction aims to address this misconception head on, revealing the real value that income insurance policies can provide. It is crucial to understand that the cost of such a policy pales in comparison to the potential financial hardship faced without one. - read more

Start Here !

Apply now for your free Insurance assessment and price comparisons!

All quotes are provided free and without obligation. We respect your privacy.

Knowledgebase

Whole Life Insurance:
A type of life insurance that provides coverage for the insured's entire lifetime, with a savings component that builds cash value.

This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, authorised Financial Services Representative of Unique Group Broker Services Pty Ltd, Australian Financial Services License 509434. Visit the ASIC website for additional licensing information.

IMPORTANT: We are neither authorised nor licensed to provide finance or financial products and we do not offer any form of credit or other financial advice. All product enquiries and requests for financial and/or other advice on this website are referred to third party intermediaries, insurers and lenders - with whom you can then deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for vaidating the legitimacy of our referral partners, you should always verify the credentials of your financial adviser before proceeding with recommendations that they may present. Visit the ASIC website for further information.