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360 Commercial Motor Launches New Claims Team

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Specialty underwriting agency 360 Commercial Motor has announced the formation of a dedicated in-house claims team, marking a significant effort to upgrade services for their broking partners.

The new claims unit is set to commence operations next Tuesday, with a primary goal of delivering faster response times and tailored claim resolutions that meet individual needs.

Paul Jeffries, the Executive Director of 360 Commercial Motor, expressed enthusiasm about the upcoming changes. "We are thrilled to offer a more efficient, responsive, and personalized experience to our broking partners. This initiative underscores our commitment to providing top-notch claims management and leveraging modern technology to boost outcomes," Jeffries said.

The agency has integrated the technology platform Wilbur to further enhance the claims process, ensuring smoother and more efficient operations.

Published:Friday, 27th Sep 2024
Author: Paige Estritori

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Insurance News

TAL's Health Sense Plus Now Covers Income Protection Policies

17 Apr 2026: Paige Estritori

In a significant development for policyholders, leading Australian life insurer TAL has announced the expansion of its Health Sense Plus program to encompass income protection (IP) policies. Effective from 8 August 2025, this initiative aims to incentivise proactive health management by offering premium discounts to clients who engage in preventative health checks. - read more

AFCA Directs Insurer to Reinstate Critical Illness Coverage After Miscommunication

17 Apr 2026: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a policyholder who inadvertently cancelled his critical illness insurance due to unclear communication from his insurer, TAL Life. This decision underscores the critical importance of transparent communication between insurers and their clients, particularly regarding the implications of policy modifications. - read more

AIA Australia's Latest Enhancements to Priority Protection Insurance

17 Apr 2026: Paige Estritori

AIA Australia has recently updated its Priority Protection life insurance suite, introducing changes designed to simplify discounts, enhance policy clarity, and support premium affordability. These enhancements, effective from 9 November 2025, reflect AIA's commitment to providing value-driven solutions for policyholders. - read more

Zurich Australia's New Income Protection for Women's Health

09 Apr 2026: Paige Estritori

Zurich Australia has unveiled a pioneering income protection benefit tailored specifically for women's health conditions, including menopause and endometriosis. This initiative addresses the significant impact these conditions have on women's professional lives and financial stability. - read more

APRA's Renewed Efforts to Reform Income Protection Insurance

09 Apr 2026: Paige Estritori

The Australian Prudential Regulation Authority (APRA) has announced the resumption of its reforms targeting individual disability income insurance (IDII), commonly known as income protection insurance. This initiative aims to address the financial challenges that have plagued the industry, with insurers reporting losses exceeding $3.4 billion over the past five years. - read more

AFCA's Landmark Decision on Occupation Definitions in Income Protection Claims

09 Apr 2026: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has recently delivered a pivotal ruling that clarifies the definition of 'occupation' within the context of income protection insurance claims. This decision arose from a dispute involving a policyholder whose income protection benefits were terminated after the insurer discovered he was listed as a director of a company while receiving payments. - read more

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Life Insurance Articles

Important Tips to Streamline Your Income Protection Claim in Australia

In today's unpredictable world, securing your financial future is more important than ever. Income protection insurance plays a pivotal role for working Australians by providing a safety net in case illness or injury prevents you from earning an income. As an essential part of your overall financial planning, understanding income protection is crucial for peace of mind and stability. - read more

Understanding the Tax Benefits of Income Protection Insurance in Australia

Income protection insurance is a crucial safeguard for many Australians, designed to provide financial stability in the event that you are unable to work due to illness or injury. This type of insurance delivers a regular income, usually up to a certain percentage of your regular earnings, ensuring that you can meet your financial obligations even when your health prevents you from earning a wage. - read more

What Australians Need to Know Before Choosing an Income Protection Plan

Income protection insurance is a critical safety net for Australians, offering financial security in the event that one is unable to work due to illness or injury. The peace of mind it brings cannot be overstated, as it ensures that individuals and their families can maintain their standard of living even when the unexpected happens. - read more

Income Protection vs. Life Insurance: Tax Differences You Should Consider

Have you ever wondered how income protection insurance can affect your taxes? It's an often-overlooked aspect of managing your finances that could make a substantial difference. Understanding your insurance options is crucial in making informed decisions that benefit your long-term financial health. - read more

Understanding Income Replacement Benefits: A Complete Guide for Australians

Income replacement benefits are designed to provide financial support when you're unable to earn a salary due to illness or injury. They act as a safety net, ensuring you can maintain your lifestyle and meet ongoing expenses during unexpected interruptions. - read more

Making Sense of Income Protection Insurance: A Must-Read Comparison for Australians

When life throws unexpected challenges our way, the assurance of financial stability can be a beacon of hope amidst the uncertainty. For many Australians, income protection insurance is that beacon, safeguarding their livelihood and providing a crucial safety net when they need it most. It's more than just a policy; it's a strategic step towards longer-term peace of mind. - read more

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Waiting Period:
The time period that must pass after filing a claim before the insurance coverage becomes effective or benefits are paid.

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