Autonomous Cars: Navigating the New Claims Terrain

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Howden Re’s "Shaping the Future of Risk" report highlights that the surge in autonomous vehicle (AV) adoption is likely to lead to more intricate litigation scenarios. The expected litigation will ensnare vehicle manufacturers, software developers, hardware suppliers, and mapping service providers in various legal battles.

The report underscores that the growing prevalence of AVs might influence losses within motor liability insurance segments. AV technology could shift liability from individuals operating vehicles to the technology powering these autonomous systems, necessitating a shift towards product liability insurance over traditional motor insurance.

“Identifying the faulty component in a vehicle involved in an incident will be a challenging task,” Howden Re states. “Court outcomes in these cases could significantly sway motor liability insurance strategies. Depending on verdicts, this arena might demand stronger reserving strategies to accommodate potential claim variances.”

Motor liability currently constitutes as much as 40% of global property and casualty premiums, and projections suggest that by 2030, around 50% of new vehicles will be electric. Additionally, most new vehicles are expected to possess considerable technological connectivity, with some touting self-driving capabilities.

As AI-driven systems aim to replace human drivers in an effort to reduce accidents caused by human oversight, this will introduce a tentative period where both human-driven and autonomous vehicles coexist. This coexistence will inevitably complicate accident causality assessments and claims filing procedures.

“The artificial intelligence governing AVs operates on assumptions that might occasionally be flawed. Therefore, AVs complicate the accident and claims landscape by introducing new challenges in assigning fault,” Howden Re elaborates. “In mixed environments where human-driven and autonomous vehicles share the road, discerning whether a crash results from technological failure or human error becomes intricate.”

Both passengers in AVs and drivers of other involved vehicles might seek compensation from AV manufacturers in the event of an accident, potentially heightening overall claim costs.

Published:Tuesday, 10th Sep 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

Clear

Claims Delays Put Life Insurance Service Standards in Focus

24 Jun 2026: Paige Estritori

A recent sanction against an unnamed life insurer has put claims handling back under the spotlight, particularly for Australians who rely on personal insurance as a financial safety net. The Life Insurance Code Compliance Committee found that the insurer failed to request required information from claimants at the earliest available opportunity, contributing to significant delays for some customers waiting on claim decisions. - read more

Hostplus and MetLife Extend Partnership to Strengthen Member Insurance Offerings

03 Jun 2026: Paige Estritori

Hostplus, a leading Australian superannuation fund, has announced the extension of its group insurance partnership with MetLife Australia until June 2028. This strategic move aims to enhance the insurance benefits available to Hostplus members, reflecting the fund's commitment to providing comprehensive and cost-effective coverage. - read more

Rising Mental Health Claims Lead to Surge in Income Support Access

27 May 2026: Paige Estritori

Recent data reveals a concerning trend: over 8 million Australians are now accessing some form of income support, marking an increase of approximately 2 million individuals over the past decade. This surge is predominantly driven by a rise in mental health-related claims, underscoring the pressing need for comprehensive mental health support and effective income protection strategies. - read more

Acenda Life Introduces Higher Coverage Limits in Income Protection Policies

27 May 2026: Paige Estritori

Acenda Life has recently implemented a series of updates to its Retail Life Insurance portfolio, effective from 11 April 2026. These changes are designed to provide greater flexibility and accessibility for Australians seeking income protection insurance, addressing common concerns about policy limitations and entry age restrictions. - read more

HESTA Announces 12% Reduction in Insurance Fees for Members

19 May 2026: Paige Estritori

HESTA, a leading Australian superannuation fund, has unveiled a significant reduction in insurance fees, set to take effect from 1 July 2026. This initiative aims to make insurance coverage more accessible and affordable for its members, aligning with the fund's commitment to enhancing member benefits. - read more

AFCA Supports Insurer's Application of Offset Clause in Income Protection Case

19 May 2026: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of Nippon Life Insurance in a dispute concerning the application of an offset clause in an income protection (IP) claim. This decision underscores the critical importance of policyholders understanding the specific terms and conditions of their insurance policies. - read more

Click for more Insurance News